Privacy Policy

1. Information We Collect

1. Personal Information: Name, email address, phone number, billing address, event details, and other booking-related data provided voluntarily by you.
2. Payment Information: Payment card details are processed securely via trusted third-party gateways; we do not store full card information on our servers.
3. Uploaded Media: Files or reference images you share with us for event planning and portfolio review.
4. Website Usage Data: IP address, browser type, device information, and cookies to improve website functionality and analytics.

2. How We Use Your Information

1. To process bookings, manage events, and deliver photography/videography services.
2. To communicate important updates, confirmations, and customer support messages.
3. For invoicing, billing, and refund processing.
4. To personalize your experience and improve our website and offerings.
5. With consent, to showcase selected event images in our portfolio or marketing materials (you may opt-out).

3. Data Sharing and Disclosure

1. We do not sell or trade your personal information to third parties.
2. Data may be shared with:
   • Authorized team members and subcontractors (photographers, editors) necessary to deliver booked services.
   • Payment processors, banks, and financial institutions for payment-related transactions.
   • Legal authorities if required by law or to protect our rights, safety, and property.

4. Cookies and Tracking

1. Our website uses cookies and similar technologies for:
   • Session management and secure login.
   • Analytics to understand website usage and improve performance.
   • Remembering user preferences for a better booking experience.
2. You can disable cookies via your browser settings, though some features may not work correctly.

5. Data Security

1. We implement strict technical and organizational measures to protect your personal data.
2. All transactions are processed via SSL-secured, PCI-compliant gateways.
3. Despite best efforts, no online platform can guarantee 100% security; you share information at your own risk.

6. Data Retention

1. We retain personal data only as long as necessary for:
   • Completing bookings and delivering services.
   • Meeting legal and tax obligations.
   • Backup and dispute resolution purposes.
2. Event media is stored securely for up to 90 days post-delivery; retrieval after this period may incur fees.

7. Your Rights

1. You have the right to:
   • Access and request a copy of your personal data we hold.
   • Request corrections or updates to inaccurate data.
   • Withdraw consent for marketing use at any time.
   • Request deletion of your data, subject to legal and contractual obligations.
2. To exercise these rights, email us at support@camerewala.in.

8. Third-Party Links

Our website may include links to third-party sites (e.g., payment gateways, social media). We are not responsible for their privacy practices or content.

9. Children's Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect personal information from minors. Parents/guardians may contact us for deletion requests if such data is found.

10. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in practices, legal requirements, or technology. Updated versions will be posted on this page with a new “Last updated” date.